My download or purchased template is missing.
Check your receipt and the account used to buy. For a missing Payhip download, check the receipt’s download link and junk folder. For Notion access, check the purchasing account and intended workspace. If that does not resolve it, contact VPP with the product name, edition, purchase date and a non-sensitive description. Do not send card details, passwords or private work records.
Can I use the tool on a phone or tablet?
Notion has mobile apps, but setup and editing comfort depend on the device and account. Wide records and spreadsheets are easier to set up on a desktop. File editions need software that opens their stated formats. Inspect the examples and format requirements before buying.
Is the PDF an interactive form?
No. It is printable. Use the Word worksheet in a compatible editor for editable text, or Excel-compatible software for editions containing a tracker.
Does the tool verify or approve my work automatically?
No. These tools support a person’s manual work. A completed field is not proof that a source was checked or an authorized person approved the exact version.
Where do purchase terms and refund requests go?
Read the terms and final amount on the platform where you buy. Keep your receipt and identify the platform when asking about a purchase. VPP cannot promise a platform refund before the applicable terms and request have been checked.